Terms & Conditions

Kezobi Information

The products and services that feature on kezobi.com are offered to you by Kezobi books trading LLC.

Kezobi books trading LLC is a registered company in Dubai, UAE and is governed according to Dubai and UAE law.

Kezobi, Office , Apricot tower,  Silicon Oasis, PO Box 23163, Dubai, UAE

Kezobi Books Trading LLC (from here on referred to as ‘we’, ‘us’ ,‘our’ or kezobi) is happy to hear from all our users (from here on referred to as ‘you’ or ‘your’) and address any questions, queries or complaints not already answered in this document. Just email us at contact@kezobi.com or give our customer Service Team a call.

By using the site, even if you are browsing and have not registered, you acknowledge that you consent and agree to and will abide by these Terms and Conditions, so please read them very carefully. As with all our other policies, these terms and conditions and any other matter connected to ordering on kezobi.com are governed by Dubai and U.A.E. law.

Please revisit our Terms & Conditions policy regularly as they are subject to change without us directly informing you. Only the most recent version of our Terms & Conditions is accessible from kezobi, and the most recent version supersedes all previous Terms & Conditions published by us.


Using Kezobi.com

By using kezobi.com, whether or not you are a registered user, you consent, agree and confirm the following:

1.      You agree to indemnify us and all our directors, employees and agents from any claims, actions or demands resulting from you breaching these Terms and Conditions or misusing kezobi.

2.      You agree to the terms set out in our Privacy Policy,  and all the Terms & Conditions in this document.

3.      You agree that we are not liable, as far as we are legally able to be, for any losses resulting from:

·         Your incorrect use or misuse of kezobi

·         Unauthorized access to your transmissions or data

·         The content, statements or conduct of third party individuals (including registered kezobi users), organizations, whether or not they operate on kezobi.

·         You agree that once a product is delivered by us and accepted by you, we no longer hold any liability or obligation.

4.      You agree that we have the right to terminate your registration on kezobi without providing you with a reason. This will generally only be due to a breach of these Terms & Conditions or an extended period of inactivity. We will not be held responsible for the results of our termination of your account.

5.      All users of kezobi agree that they will not use kezobi for their own commercial purposes unless they receive written permission from us to do this.

6.      You agree not to reproduce any text text, images, software, graphics, sound, page layouts or designs, including trademarks, service marks and patents that appear on kezobi unless you

have our written permission to do so.

7.      You agree you will not sell or charge any service fee for access to kezobi by any other person.

8.      kezobi reserves the right to withdraw any service, facility or product range that we currently offer our customers or will offer in the future.  We also reserve the right to change the prices of any items or services.

9.     kezobi reserves the right to run advertisements and promote any product or service and allow any individual or organization to promote any product or service on kezobi, providing that they have our written permission.

10.  We do not endorse and are not responsible for the content or availability of any third party sites which we feature links to.

11.  Users must register in order to make purchases on kezobi or contribute to the community forums. By completing the registration process, you are confirming that you are 18 years old or above or using this site with the permission of your legal guardian.

12.  It is the responsibility of users to inform us if you become aware that anyone is using your account name and password without your permission. It is your responsibility to keep your account name and password safe as you are fully responsible for all activities that take place under your username and password.


Making purchases on kezobi.com

1.To the extent that it is legally possible for us to do this, we offer no warranty that kezobi will:


o    Fulfill your requirements, both in terms of the product information we provide and the product itself

o    Provide you will error free information about any product or service.

o    Provide you will error free information about any product or service.

o    Correct any inaccuracies that we are alerted to.

2.We accept no responsibility for the accurate display of product information, photographs, customer reviews, prices or delivery times. If a price is found to exceed the price stated when you agreed to the sale, we will obtain your written consent to the revised price before charging you for the item. 

3. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.   

4.United Arab of Emirates is our country of domicile.

5.Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

6. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 

7.The cardholder must retain a copy of transaction records and Merchant policies and rules.

8.Kezobi will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE".

9.We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency) or Cash on Delivery in AED

10.Refunds will be done only through the Original Mode of Payment or through wire transfer.

Return Policy

Items purchased via kezobi.com may be returned, within seven days of your receipt of such items, new, unused, in original packaging, and with all labels and tags still attached. The following items cannot be exchanged nor returned:  special orders, stationery items. All items returned in accordance with these criteria will be refunded to the purchaser (excluding all shipping costs). Refunds will be done only through the Original Mode of Payment. Returns that do not comply with these criteria may be accepted at our sole discretion, and may only be refunded as a store credit.

Using the kezobi community forum

By contributing to our community forum, including the interactive chat room, you consent, confirm and agree to the following:

1.      You grant us non exclusive, worldwide, perpetual, royalty free license to use any information or material you post without informing or crediting you.

2.      You will not post any comments that are defamatory to or violate the rights of any person or organization. You also consent that you will not post any comments that are unlawful or offensive to any person or group of people for any reason. In addition to this, you also agree that without our written permission, you will not make any comments intended to further the commercial interests of any individual or organization other than kezobi or any of our featured brands. If we feel that a comment breaches these conditions, we will remove it without necessarily providing an explanation.

3.      You will not transmit or post any files containing software viruses or any files which disrupt the working order of any computer or telecommunication device.

4.      You confirm that you have the right to distribute all text and images that you post on any part of kezobi.

We reserve the right to record, preserve or disclose any information posted anywhere on kezobi when this is required by the law or our own good faith and judgment.

Promotional Offer

Kezobi reserves the right to run promotional offer via different channels (social media, kezobi.com website)

The current Facebook offer is run on a limited period until September 1st. On a random basis, one voucher of 100AED will be distributed twice a month to a person who likes, follows, shares Kezobi.

Kezobi Proprietary Rights

All text, images, software, graphics, sound, page layouts and design, including trademark, service marks and patents is protected by international copyright law and cannot be copied or reproduced without our written permission. We own or are licensed to use all material that appears anywhere on kezobi.